Thank you for shopping with Buy Bestest!
We aim to make your shopping experience satisfying, and we’re here to assist with returns if your product isn’t quite right. Please review our guidelines below.

1. Returns Eligibility

• To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
• Returns must be initiated within 30 days of receiving your order. Items not in their original condition or with missing parts are not eligible for return.

2. Non-Returnable Items
Certain items are exempt from being returned, including:

• Perishable goods, intimate products, and gift cards.
• Health and personal care items once opened or used.

3. Return Process

• To start a return, contact our Customer Service team at support@buybestest.com with your order details.
• We’ll provide instructions on where to send your item. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

4. Refunds

• Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to your original payment method.

5. Exchanges
If you received a defective or incorrect item, please reach out for an exchange. Our team will gladly assist in arranging a replacement.

6. Shipping Costs
Return shipping fees are non-refundable. If you receive a refund, the original shipping cost will not be included.

7. Contact Us
For any additional questions on refunds and returns, contact us at support@buybestest.com.